Join our Virtual Services team based in Napier, and make a real difference in communities across New Zealand.
* Full-time, permanent positions available | Monday to Friday
* Start date: 06 July 2026
This is real work that changes lives — including your own.
As a Case Manager in the Virtual Services unit located in Napier, you will be engaging directly with individuals and whānau from across Aotearoa over the phone or via email to provide financial support, employment services, and housing assistance. You'll support people to achieve their goals by connecting them with the right services and creating tailored plans that work for them.
This is complex, high trust mahi. You'll be making decisions that impact whānau and communities, balancing empathy and policy, speed and accuracy. If you value people, process, and purpose, and can bring calm to complexity — this could be the role for you.
What you'll need to succeed | Ko tō āhua
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