Statement of Duties
Under the direct supervision of the Social Services Manager (HHS), the HHS Case Manager will provide complete and customized case management for residents in need of services to support their mental, social, and physical wellbeing.
The City of Somerville provides a client-centered, strengths-based, and trauma-informed approach to case management services. Case managers are expected to approach this work as a partnership, recognizing the impact that trauma may have on an individual's experiences, choices, and engagement with services. Case managers offer information, options, and support while encouraging clients to take the lead whenever possible and appropriate. The goal is to address needs while building clients' confidence, understanding, and skills in a safe, respectful, and empowering environment.
 Essential Functions:
The essential functions or duties listed below are intended only as illustrations of the various type of work that may be performed....