Join our client as a Case Management Subject Matter Expert, supporting the assessment of complex Traumatic Brain Injury (TBI) claims. This role involves evaluating processes and providing operational best practices in a structured environment.
Seeking an experienced consultant with over 10 years in case management and claims operations, you'll assess current workflows, claimant experiences, and rehabilitation coordination. You will engage in process mapping, operational assessments, and gap analyses while providing evidence-based recommendations aligned with industry best practices.
Key Responsibilities:
• Assess current case management processes and workflows
• Review claimant journeys and return-to-work pathways
• Support operational assessments and gap analysis
• Evaluate coordination between teams and healthcare providers
• Participate in stakeholder interviews for reporting
Requirements:
• 10+ years in case management or claims operations
• Expertise ...