Position Summary
The Intake and Outreach Coordinator serves as a key professional staff member in the Office of the University Ombudsperson at Michigan State University. This position supports the mission of the office by coordinating visitor intake, maintaining confidential documentation systems, assisting with outreach and communications initiatives, and supporting the administrative and operational functions of the office.

As the first point of contact for individuals seeking assistance, the Intake and Outreach Coordinator ensures that visitors are welcomed in a respectful, professional, and supportive manner. The position gathers and organizes information from visitors, assists with internal documentation and tracking, and helps coordinate referrals and resources when appropriate.

Individuals contacting the Office of the University Ombudsperson may be experiencing conflict, frustration, or uncertainty related to university matters. The role therefore requires s...