Job Description

The successful candidate will lead the development, implementation, and governance of cargo industry quality standards and performance initiatives, driving continuous improvement in service excellence and customer experience across the cargo network. Leveraging the principles and methodologies of Cargo iQ, the role will work closely with internal stakeholders, service providers, and industry partners to enhance operational performance, data quality, and process compliance. 

Key Responsibilities

Lead and Manage the Cargo iQ Quality Management System (QMS)