Short Intro and About the Job

Danone Vietnam company Limited is seeking for Careline Assistant Manager. With our global presence, brands and business and our mission of bringing health through food to as many people as possible; we believe that people growth is a key asset to reach a sustainable business performance.
To succeed in this journey, we're looking for the right talent and personalities eager to bring their energy and ideas to a meaningful project. Take this opportunity to GROW together and experience a culture that empowers you to express your ideas and share what you're passionate about!

1. Careline
Call Centre Management
• To manage the out-sourced call centre agency to provide high-quality customer service to callers.
• To ensure a timely response to consumers/customers enquiries as well as to forward feedback to all other relevant colleagues.
• To seek continuous improvement in outbound calls intended to ...