Position Summary

Care Navigation Program Manager is responsible for overseeing the Care Navigation program, ensuring existing programs operate efficiently and new programs are successfully implemented and onboarded. This role will manage relationships with health plan partners and oversee internal policies, procedures, workflows, and teams conducting care navigation activities.

This position will also provide telephonic care navigation services to individuals receiving services through various programs including: 1115 waiver programs, ILOS & VAB programs as needed during implementation and onboarding periods.

The Program Manager reports to the Director of Intake. This is a fully remote position and may be located anywhere within the United States. Occasional travel to offices in Iowa and New York may be required.

_Remote hires will be required to travel to our headquarters in Ankeny, IA (company paid) on their first 1-3 days for orientation._