**Become a part of our caring community**

The Care Management Support Assistant 2 (CMSA) helps support Humana's Special Needs Population (SNP) members, including those who are low-income and managing chronic conditions. The CMSA provides non-clinical, administrative assistance to facilitate members' access to appropriate resources, helping them achieve or maintain wellness. Responsibilities include supporting member assessments, guiding members and families, and promoting engagement with care and well-being resources. The CMSA executes moderately complex administrative, operational, and customer support assignments and interprets department policies within established guidelines.

**Start Date: 8/10/26**

**Position Responsibilities:**

+ Provide administrative, non-clinical support for care management activities.
+ Support assessment and evaluation of member needs, determining appropriate resources.
+ Guide members and families in understanding a...