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Care Coordinator Utilization Agent

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Kaiser Permanente
πŸ“ Honolulu, United States
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Location Honolulu
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Posted June 20, 2026
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Commute Local Area
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Job Description

Job Summary:

Responsible for hospital bed management at Moanalua Medical Center, including assistance with outside ED and hospital coordination for the repatriation of Kaiser Health Plan members, air and ground transportation, messaging and other duties, as necessary. Also, responsible for providing timely response to all inbound phone calls for the Care Coordination Center (CCC), including receiving initial patient information and demographics, eligibility information, request for service, and triaging calls to the appropriate provider (CCC Medic, RN or Physician). Documentation of member/ patient information into computerized data management systems and in manually maintained data files. Answers inquiries and educates member/ patient, physicians and hospitals, as necessary. Collaborates with the House Supervisor and Emergency Room team to ensure appropriate and timely patient hospital throughput.

Essential Responsibilities:



+ Maintains bed track...

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πŸ“ Location Details

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City
Honolulu
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Country
United States
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Commute
Local Area

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