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Cantonese Tech Support & Customer Care Advisor
TP
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, penang, malaysia, Malaysia
Location
, penang, malaysia
Posted
June 02, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
About the role
We are seeking a talented and customer-focused Customer Service Advisor to join our dynamic team at TP Malaysia Sdn Bhd' in Penang. As a Customer Service Advisor, you will be the first point of contact for our customers, providing exceptional service and support in Cantonese. This full-time position is an excellent opportunity to develop your skills in a fast-paced, collaborative environment.
What you'll be doing
- Answering incoming calls from customers in a professional and courteous manner
- Providing accurate and timely information to customers about our products and services
- Resolving customer inquiries and complaints effectively, ensuring a positive customer experience.
- Identifying and escalating any complex issues to the appropriate team members.
- Maintaining detailed records of customer interactions and following up as needed
- Continuously seeking ways to impro...