Elevate service operations as a Service Operations Manager with global reach, focusing on Canada and the U.S. Bring your mechanical expertise to enhance client engagement and performance.
This leadership role demands a strong foundation in mechanical processes and operations management. You will lead service teams, implement best practices, and ensure efficient workflow across multiple locations. Engaging with key clients, you will also directly participate in field operations to foster a high-performance work culture.
Key Responsibilities:
• Implement service standards and operational procedures
• Foster a high-performance team culture and accountability
• Guide teams while acting as a technical mentor
• Optimize service scheduling and resource allocation
• Engage key clients to ensure customer satisfaction
Requirements:
• Engineering degree or equivalent technical background
• 7–10+ years in mechanical service environments
• Proven leadership in manag...