? Bachelor's degree required (or equivalent in post-secondary education and experience). Preferably in business and/or human resources management. ? Practical experience with Payroll and HR software applications, software configuration and client systems to be able to provide Tier 1 customer support for client queries on Payroll ? Basic understanding of payroll processing workflow from input to delivery of the payroll. Completion of Payroll Fundamentals, and Payroll Compliance Legislation as well as sound knowledge of Best Payroll Practices an asset ? Practical knowledge and/or understanding of Human Resources/Talent Management/HR Management Systems an asset. ? Proficiency in English (verbal and written). ? Ability to work independently as well as in a team environment while demonstrating resourcefulness in the use of available tools and support resources ? Active listening skills and high impact oral and written communications skills to effectively receive, interpret and disseminate i...