Overview

Position Summary: To provide customer service by coordinating the activities of associates to complete assigned handheld terminal activities. Ensuring a zoned and stocked salesfloor and offering assistance to meet the customer’s shopping needs. This will be accomplished by maintaining and recovering merchandise all in a safe and clean workplace. This Department Manager will function as a lead of a team to strategically plan and execute duties based on workload and customer traffic patterns.

Responsibilities

• Providing excellent customer service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
• Delegate, assist and follow‑up on the completion of Customer Availability Process tasks - Section Work, Capping bins, Stocking picks.
• Delegate, assist and f...