Join a team dedicated to making healthcare navigation easier and more supportive for patients. In this role, you’ll serve as a trusted point of contact helping patients understand their care journey while coordinating closely with providers and internal teams.
What You’ll Do

+ Serve as a liaison by guiding patients through ER visits, inpatient resources, and care programs

+ Provide education and support through various communication channels, including inbound/outbound calls

+ Assist with benefits, enrollment, and coordination alongside brokers and benefits specialists

+ Ensure smooth transitions between care settings with accurate documentation and follow-up

What We’re Looking For

+ Strong customer service skills in a fast-paced or call center environment

+ Experience with care coordination, prior authorization, and insurance/benefits verification

+ High attention to detail with data entry (including Excel)
...