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Camera Support Specialist
Ricoh Americas Corporation
📍
Lawrenceville, United States
Location
Lawrenceville
Posted
June 24, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Specialist,Technical Camera & Imaging
POSITION PROFILE
Provides help desk technical support in a collaborative work environment while delivering an outstanding customer experience across phone, email, and digital support channels. This role is ideal for a passionate photographer who combines strong technical expertise with exceptional customer care skills. The successful candidate will provide technical support for variety of products including Compact Cameras, D-SLR and Lenses, 360° Cameras, Film Camera, Binoculars, Spotting-Scopes, and a variety of accessories for all related products.
JOB DUTIES AND RESPONSIBILITIES
+ Responds to incoming support incidents (i.e. telephone, chat, email, text and video) in a timely, professional manner.
+ Evaluates incoming issues and provide technical support for all imaging products which include, film and digital cameras, 360° cameras, lenses, sport optics and accessories.
+ Troubleshoot hardware, WIFI and ...
POSITION PROFILE
Provides help desk technical support in a collaborative work environment while delivering an outstanding customer experience across phone, email, and digital support channels. This role is ideal for a passionate photographer who combines strong technical expertise with exceptional customer care skills. The successful candidate will provide technical support for variety of products including Compact Cameras, D-SLR and Lenses, 360° Cameras, Film Camera, Binoculars, Spotting-Scopes, and a variety of accessories for all related products.
JOB DUTIES AND RESPONSIBILITIES
+ Responds to incoming support incidents (i.e. telephone, chat, email, text and video) in a timely, professional manner.
+ Evaluates incoming issues and provide technical support for all imaging products which include, film and digital cameras, 360° cameras, lenses, sport optics and accessories.
+ Troubleshoot hardware, WIFI and ...