Overview

Barceló Group is a family‑owned company founded in 1931 by Simón Barceló in Mallorca (Spain). With 270 hotels in 24 countries, including 4‑ and 5‑star properties, Barceló is the second largest chain in Spain and ranks among the world’s top 30 hotel groups. The company focuses on guest satisfaction and team well‑being, and has been awarded the Best Hotel Management Company in the World by the World Travel Awards.

Responsibilities

• Prepare necessary cleaning supplies and equipment for each shift.
• Clean and maintain rooms and common areas following established procedures, ensuring hygiene and a perfect state of use.
• Perform tasks such as making beds, ventilating rooms, hanging clothes, refilling hygiene items, completing minibar items, and inspecting rooms for defects.
• Attend to guests during their stay, process lost items, address complaints and requests, and follow the established protocol for forgotten items.
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