# Call Centre Operator - Casual at Health New Zealand - Te Whatu Ora Te Matau a Māui Hawke's Bay, Hawkes Bay## Mō tēnei tūranga mahi | About this role* **Call Centre Operator Hawkes Bay Fallen Soldiers Hospital Casual, as and when required*** **This is an opportunity to be the welcoming first point of contact for Health New Zealand | Te Whatu Ora Hawkes Bay, playing a key part in helping people connect quickly with the support or service they need.**Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.**About the Role**As a Customer Support Agent, youll be the central point of contact for anyone reaching out to Health New Zealand | Te Whatu Ora Hawkes Bay. This telephonebased role operates within a 24/7 environment, supporting both internal teams and members of the public with a range of enquiries.Youll handle incoming calls, manage critical alarms, respond to emergency...