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Call Centre Leader: Retention, Collections & Telesales
Evolution Wellness Group
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kuala lumpur, Malaysia
Location
kuala lumpur
Posted
June 15, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
Evolution Wellness Group is seeking an experienced Call Centre Manager in Kuala Lumpur to lead our Customer Service, Retention, and Collections functions. This role will focus on driving service excellence and developing teams while also shaping the departmentβs future.
As a hands-on leader, you will monitor operational KPIs, enhance member experiences, and implement a telesales capability. Candidates should have substantial experience in call centre management, team leadership, and performance reporting.
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