Overview

This position is no longer open for applications. Call Centre Agent - Part Time (BBBH800) Selkirk, Scotland.

Salary: GBP11.44 per hour. These roles are 16 hours per week – two 4-hour weekdays and 8 hours each Saturday; ideal for students, entry level workers, or parents seeking flexible hours. After the initial training period, there is opportunity to work fully from home. Full training is provided. You will be required to attend a minimum of 1 week of training in our office in Selkirk.

The Service Centre Agent is responsible for ensuring that the company completes as many jobs successfully as possible daily, helping to reach our completion rate targets and closing jobs down to allow us to bill the clients accurately. Reporting directly to a Team Manager, you will communicate regularly with our customers, client contact centers, engineers, and field leaders throughout the UK via both inbound and outbound service calls.

Responsibilities