Description

• Provide exceptional customer service and support via phone and email.
• Assist customers with inquiries, issues, and service requests in a timely manner.
• Maintain detailed and accurate records of customer interactions.
• Collaborate with team members to improve service delivery.
• Adhere to company policies and procedures while handling customer queries.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field.
• Experience Level: 0-2 years of experience in customer service or related fields.
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Empathetic, patient, and customer-focused mentality.
• Responsibilities and Duties: Ability to work in a fast-paced environment and handle multiple tasks.
• Working Conditions: Must be abl...