Manpower Group Public Sector is partnered with a federal integrator in their search for a **Call Center/Customer Service Contact Center Representatives** to join their team in Landover, MD. The core business hours for this role is 9:00am – 5:30pm EST plus a rotation to cover west coast hours.

_***Candidates must be eligible to obtain a Public Trust in order to successfully complete federal agency vetting - Public Trust is required to begin work***_

**Job Summary:**

The Contact Center Representative applies advanced skills and experience in performing end to end Customer Relationship Management functions. This position provides support for HR Services, HR Applications, and HR Transactions that receive inquiries including self-service resources in a tiered manner from Tier 1 to Tier 2. Able to meet requirements for a Public Trust clearance upon hire.

**Responsibilities:**

+ Provides support to end-users via voice and e-mail
+ Creates and...