Responsibilities

• Manage inbound and outbound calls effectively.
• Provide excellent customer service by addressing inquiries and resolving issues.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to enhance service delivery.
• Meet call handling targets and performance metrics.
• Demonstrate effective communication and problem-solving skills.

Qualifications

• Educational Qualifications: Bachelor’s degree required.
• Experience Level: Less than 1 year of experience in BPO industry in Blend Financial Account local or international, willing to work onsite or office based, full-time, USA time, shifting schedule.
• Willing to undergo 1 month paid training after passing the final interview
• Skills and Competencies: Proficient in English (USA or British Accent is advantage) can type 100 words per minu...