Call Center Representative - Alorica Alabang - Work Onsite

We are seeking a Call Center Representative to work onsite in Muntinlupa. No experience is required, and this is a full-time position.

Job Description

The successful candidate will be responsible for answering customer inquiries via phone, email, or chat, resolving complaints, and providing effective solutions. Other responsibilities include processing orders, payments, and refunds, assisting with product and service support, maintaining accurate customer records, communicating clearly, and following company guidelines.

Key responsibilities include:

• Answering customer inquiries via phone, email, or chat
• Resolving complaints and providing effective solutions
• Processing orders, payments, and refunds
• Assisting with product and service support
• Maintaining accurate customer records
• Communicating clearly and following company guidelines