At mPharma, we start and end our day thinking about how we can enable patients to afford their medications. We’re a small but growing team of 350+ members, headquartered in Accra, Ghana, backed by mission-driven investors. We’ve joined hands with third-party payers, drug manufacturers, and healthcare providers to develop products and services that directly reduce the costs of prescription drugs for patients. In only a few years, we’ve managed to provide low-cost, high-quality medicines to hundreds of thousands of patients across eight African countries (Ghana, Nigeria, Zambia, Kenya, Malawi, Rwanda, Ethiopia, Gabon).

Position Description

mPharma is looking for a call center agent with a background in healthcare management and pharmacy studies. The call center agent will be the face of our B2C business (online and offline retail) and will be responsible for helping customers understand and use our services. This candidate will be a member of our Call Centre tea...