At Amazon One Medical, we are committed to delivering exceptional, patient-centered care, and we’re looking for talented, motivated individuals to help us raise the bar in healthcare. If you're passionate about improving the patient experience, this is a great opportunity to make a meaningful impact.

As we continue to expand and innovate in primary care, we’re hiring a Quality Assurance Specialist to support the people, processes, and technology that make Amazon One Medical unique. Reporting to the Quality Assurance Manager, you will play a key role in helping us deliver on our promise of high-quality, accessible, and affordable care by auditing and ensuring excellent interactions with our members.

In this role, you will use established templates and the CI-CARE framework, to deliver thoughtful, constructive feedback that supports continuous improvement and service excellence.

The ideal candidate has a strong background in customer service and a focus on deli...