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Call Center QA Lead: Coaching & Quality Improvement
iQor
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quezon city, Philippines
Location
quezon city
Posted
June 10, 2026
Commute
Local Area
Local Opportunity Near You!
This job is in your area. Enjoy a short commute and work close to home.
Job Description
iQor is seeking a Quality Assurance Supervisor in Quezon City, Philippines, to supervise and coach QA agents, ensuring consistent call quality and customer satisfaction. Responsibilities include analyzing call data, collaborating on performance strategies, and ensuring adherence to company policies. The ideal candidate has over 3 years of call center experience and is skilled in coaching and data analysis. Join us to enhance the customer experience through effective quality assurance practices.
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