Description

• Manage incoming calls and customer inquiries efficiently.
• Provide accurate information and assistance to customers regarding products and services.
• Maintain a positive, empathetic, and professional attitude towards customers at all times.
• Document and report issues and customer feedback for continual improvement.
• Meet personal and team targets and deadlines in a fast-paced environment.

Requirements

• Educational Qualifications: Diploma or equivalent qualification in a relevant field.
• Experience Level: 0-1 year of experience in a call center or customer service role.
• Skills and Competencies: Excellent communication and interpersonal skills.
• Responsibilities and Duties: Ability to handle challenging customer interactions with professionalism.
• Qualities and Traits: Strong problem-solving skills and a customer-oriente...