WM Strategic Business Solutions (SBS), located in Windsor, CT, is responsible for managing WM’s largest, most prestigious national customers. SBS serves as the one-stop shop for the largest corporations in the US. Through reporting, centralized billing & service, and pricing, WM SBS provides an exceptional value proposition to our customers. With approximately 600 dedicated employees, customer management system, and the goal of expanding into international markets, WM SBS is helping WM transform our industry.

Training Class: July 13, 2026 8:30am-5:00pm EST M-F

Full Time Position(s) - Onsite 

Site Location: 1 Griffin Rd N, Windsor, CT 06095

1+ years of call center and/or Customer Service experience 

Problem Solving and Behavioral Skills are a plus

Work Shifts available based on business needs

Our center is open from 7:00am- 8:00pm EST and Saturday 7:00am-3:30pm EST

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