Call Center Customer Service Representative Banking role in Abu Dhabi UAE within the Banking industry is an entry-level opportunity focused on delivering high-quality customer support, resolving service issues, and enhancing customer satisfaction through professional call handling and product knowledge.

Job Details

Country: UAE
City: Abu Dhabi
Industry: Banking
Function: Customer Service
Salary: monthly (Market estimated)
Gender: Any
Candidate Nationality: Any
Job Type: Full-time

Key Responsibilities

• Handle inbound and outbound customer calls in line with service quality standards
• Resolve customer complaints efficiently within defined authority limits
• Escalate complex issues to relevant teams as per process guidelines
• Provide accurate product and service information to customers
• Generate leads and upsell banking products where applicable
• Maintain and update customer records in...