This job reports to our (1010 N Saint Mary's St. San Antonio, Texas 78215) location. If you are considered, you must be able to report to this location. Take the lead at the frontline of our company in a hybrid role (3-4 days onsite) that works in center and from home.

This is your opportunity to be the voice of AT&T - a global leader in communications and technology working in a hybrid role that works both in center and from home. As a member of our team, you'll redefine customer service, creating meaningful connections with each customer, helping them to stay connected to what matters the most.

How you'll make an impact:

In this multi-faceted role, you'll be trained to provide billing support and perform collections management to recover past due account balances and retain customers. You'll use effective communication and interpersonal skills to assist customers with sensitive billing situations, negotiate payment arrangements, and ...