Collections Representative

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

We are looking for Collections Representatives who are persuasive, professional, and results-driven. Help customers resolve outstanding balances while maintaining a respectful and empathetic approach.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

Position Responsibilities

Key Responsibilities:

• Contact customers regarding overdue accounts via phone and email.
• Negotiate payment arrangements and settlements.
• Update account information and payment statuses.
• Follow u...