Description

• Handle incoming calls and provide assistance to customers.
• Manage customer inquiries and resolve issues efficiently.
• Document all interactions and maintain accurate records.
• Collaborate with team members to enhance service delivery.
• Follow up on customer requests and ensure satisfaction.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 3-5 years
• Skills and Competencies: Excellent communication and interpersonal skills
• Skills and Competencies: Basic computer proficiency
• Qualities and Traits: Strong problem-solving abilities
• Qualities and Traits: Ability to work in a fast-paced environment