Overview

Provide outstanding customer service and support to clients over the phone. Handle incoming calls and respond to customer inquiries effectively. Resolve customer issues and complaints in a timely manner. Document all interactions and maintain accurate records. Collaborate with team members to improve service delivery.

Responsibilities

• Provide outstanding customer service and support to clients over the phone.
• Handle incoming calls and respond to customer inquiries effectively.
• Resolve customer issues and complaints in a timely manner.
• Document all interactions and maintain accurate records.
• Collaborate with team members to improve service delivery.

Requirements

• Educational Qualifications: Bachelors degree in a relevant field preferred.
• Experience Level: 13 years of experience in a call center or customer service role.
• Skills and Competencies: Stro...