Overview

On-site - Quezon City • No Experience Required • High/Senior High School • Full-time

Job Description

• Respond to customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve customer complaints and issues effectively.
• Maintain detailed records of customer interactions.
• Collaborate with team members to improve service quality.
• Follow company policies and procedures consistently.
• Educational Qualifications: High school diploma or equivalent; a degree in communication or related field is a plus.
• Experience Level: Previous experience in a call center or customer service role preferred.
• Skills and Competencies: Excellent communication skills, problem-solving abilities, and proficiency in CRM software.
• Working Conditions: Office environment, shift...