Responsibilities

• Respond to customer inquiries via phone, email, and chat.


• Provide accurate information regarding products and services.


• Resolve customer complaints efficiently and courteously.


• Maintain a positive and professional attitude at all times.


• Document interactions and update customer records as necessary.


• Meet performance metrics and goals set by management.

Job Details

• Job Title: Call Center Agent


• Educational Qualifications: High/Senior High School diploma required.


• Experience Level: No prior experience required; training provided.


• Skills and Competencies: Proficiency in English, strong customer service, problem-solving abilities, organizational skills, and teamwork.


• Responsibilities and Duties: Ha...