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Business System Analyst

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Zurich Insurance Company
📍 Lomas de Sotelo, Mexico
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Location Lomas de Sotelo
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Posted June 13, 2026
🚗
Commute Local Area
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Job Description

Zurich Capability Center is currently looking for a:

Business Systems Analyst


Role Description

  • Lead requirements definition and elaboration for PEGA-based solutions and features.

  • Work with business SMEs to capture business needs and translate them into PEGA-centric functional requirements, user stories, and process flows.

  • Collaborate with PEGA development teams to ensure accurate implementation of workflows, decisioning, and case management solutions.

  • Provide ongoing support during development through clarifications, backlog refinement, and pre-UAT testing.

  • Support Sprint Reviews by helping demonstrate PEGA use cases and business outcomes.

  • Participate in post-go-live validations and provide BA sign-off for owned features and epics.

  • Assist business users during UAT, Early Business Reviews, Model Office, and training sessions related to PEGA solutions.

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    📍 Location Details

    🌆
    City
    Lomas de Sotelo
    🗺️
    Country
    Mexico
    🚗
    Commute
    Local Area

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