_We’re looking for a_ **_Business Process Senior Associate_** _to join our Insurance Operations team at MBPS. In this role, you are expected to complete requests / transactions productively and accurately to meet Service Levels set by the management with the business unit._

**Position Responsibilities:**

+ Review and validate New issue requests, communicate inquiries and additional information to CSS.
+ Coordinate data traffic of policy information within the external vendors, Regional Group Offices representatives, analysts, and underwriters
+ Collaborate with other Manulife teams to complete set-up request
+ Initiate billing, publications and ID printing and coordinates mailing instructions to courier
+ Perform quality assurance to ensure set-up accuracy
+ Activates policy profile for the use in claims, underwriting, sales and billing

**Required Qualifications:**

+ Knowledge in MS Office Applications (Word, Excel, PowerPoint)
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