_We’re looking for_ **_Business Process Senior Associates_** _to join our Insurance Operations team at MBPS._

_In this role, you are responsible for the accurate, timely, and compliant release of life insurance proceeds and related payments. The team plays a critical role in delivering on John Hancock Life’s promise to customers by ensuring beneficiaries and policyholders receive funds with efficiency, care, and adherence to regulatory standards._

**Position Responsibilities:**

+ Accurately process and capture case information in the system following established procedures
+ Exercise sound judgment and perform thorough quality checks to ensure accuracy and prevent financial errors
+ Ensure timely, compliant release of life insurance proceeds and related payments in line with regulatory standards
+ Identify opportunities to improve processes and contribute to enhancing team performance metrics
+ Support overall operations by handling assigned t...