Job Summary:

We are looking for a results-oriented Business Process Consultant to lead and support initiatives focused on improving operational performance, optimizing workflows, and driving continuous improvement across departments. The role requires experience in analyzing current business processes, identifying gaps or inefficiencies, and implementing sustainable improvements aligned with business goals.

The ideal candidate has a strong background in BPO operations or service-based process improvement, with practical experience using Lean, Six Sigma, or similar methodologies.

Key Responsibilities: