This role supports a key integration initiative with a target milestone in early 2027. The focus is on documenting and aligning existing processes within a commercial lines environment rather than driving transformation.

The Opportunity We are looking for detail-oriented Business Process Analysts to work closely with stakeholders to capture and document current-state processes, ensuring clarity and consistency across business units.

What You’ll Do Process Documentation & Analysis

Capture and document current-state business processes and workflows

Develop clear and structured documentation including SOPs and playbooks

Create day-in-the-life process documentation across functions

Map end-to-end workflows and identify intake sources

Stakeholder Engagement

Facilitate discussions with commercial teams and business stakeholders

Act as a liaison to ensure alignment between current and future operating models
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