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Business Process Analyst I
Middlesex Savings
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Westborough, United States
Location
Westborough
Posted
June 03, 2026
Commute
Local Area
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Job Description
**Overview**
The Business Process Analyst I role is to assess business requirements and make evidence-based recommendations to support process improvements. The Business Process Analyst I will work closely with business line staff to understand operational processes and is required to become familiar with necessary business line applications used to complete daily tasks and processes. Additional responsibilities include analyzing existing processes, interviewing staff, gathering data, and creating new business strategies in line with client expectations. Perform any functions, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers and co-workers.
**Responsibilities**
+ Identify business needs; determining internal workflows and business processes; monitoring progress and results; recognizing and capitalizing on improvement opportunities.
+ Meet with business lines to discuss areas of focus and impro...
The Business Process Analyst I role is to assess business requirements and make evidence-based recommendations to support process improvements. The Business Process Analyst I will work closely with business line staff to understand operational processes and is required to become familiar with necessary business line applications used to complete daily tasks and processes. Additional responsibilities include analyzing existing processes, interviewing staff, gathering data, and creating new business strategies in line with client expectations. Perform any functions, within scope of authority and expertise, to provide the highest level of service and responsiveness to customers and co-workers.
**Responsibilities**
+ Identify business needs; determining internal workflows and business processes; monitoring progress and results; recognizing and capitalizing on improvement opportunities.
+ Meet with business lines to discuss areas of focus and impro...