Shape the future of PRPA’s software landscape as a Software Support Business Partner, focusing on Microsoft 365 and user training. Elevate software effectiveness and engagement.
The Software Support Business Partner role at PRPA entails providing invaluable support, training, and documentation for software offerings. You will oversee the ongoing management of PRPA’s Microsoft 365 environment and drive user education initiatives. Your role will involve assessing new features, coordinating enhancements, and facilitating collaboration between end users and vendors, ensuring seamless software operations.
Key Responsibilities:
• Provide comprehensive ongoing software support
• Liaise with vendors for escalations and feedback
• Develop and deliver engaging training sessions
• Document changes and assess software impacts
• Regularly review software product roadmaps
Requirements:
• Degree in a relevant discipline or equivalent
• Minimum 3 years in software applica...