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Job Description
Business Operations Manager
Berlin, Germany | Full-time | Office-first
About the team
The Merchant Care Business Operations team sits at the heart of how SumUp supports millions of small businesses every day. We're a data-driven, cross-functional team focused on making Merchant Care run smarter — through process improvement, performance tracking, and operational planning. This role is a real opportunity to get hands-on experience across a broad operational landscape early in your career, working alongside experienced colleagues who'll support your growth from day one.
What you'll do
Monitor and maintain Merchant Care performance dashboards, turning data into clear operational insights
Support and manage small-to-medium projects end-to-end, collaborating with teams across Revenue Operations, Data, and CRM Operations
Identify process inefficiencies and contribute ideas for ...