Join the Business Operations team at Salesforce as a Business Operations Analyst, where you will support internal and external stakeholders effectively. Your proactive approach will drive operational excellence in a fast-paced environment.
This role is designed for a detail-oriented candidate with over five years of Channel or Sales Operations experience. You will manage partner operations, ensuring compliance with program policies and guiding cross-functional teams. Strong communication skills and data-driven decision-making abilities are essential to succeed in this collaborative position.
Key Responsibilities:
• Direct end-to-end partner operations including onboarding and reseller support
• Manage partner account setups and maintain data integrity
• Act as primary contact for partner inquiries and operational escalations
• Mitigate operational risks by implementing process improvements
• Monitor SLAs, KPIs, and overall performance metrics
Requirements:
• ...