Business Modernization, Project Manager - Sales & Services

Reporting To: GVP – Finance

Location: Onsite – Buffalo, NY

Key Responsibilities

• Develop and manage detailed project plans aligned to the integrated modernization program schedule, milestones, and governance model.
• Lead assigned ERP modernization projects or workstreams through all delivery phases: Prepare, Explore, Realize, Deploy, and Hypercare.
• Manage day‑to‑day project execution, including task tracking, milestone achievement, and issue resolution.
• Actively manage project scope, ensuring alignment with approved designs and adherence to formal change control processes.
• Identify, assess, and manage project‑level risks, issues, and dependencies; escalating to the Modernization Program Manager with clear mitigation recommendations.
• Coordinate cross‑workstream dependencies with peer Project Leads to ensure integrated delivery.
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