Position Overview:

The Business Intelligence Specialist currently serves under the direction of a Business Intelligence Lead. They are the data specialists who contribute to organizational improvement by gathering and analyzing data, preparing reports, and introducing process improvements throughout the reporting process. They have excellent analytical and technical skills, in addition to a keen ability to determine specifications and standards for business reporting and maintaining data integrity.

The Business Intelligence Specialist’s key responsibilities involve data extraction & maintenance, data modeling and transformation and data statistics/insights. Given that they receive various requests from Operations and Account Support Functions (WFM, CE, Coaching), it is a must to have strong task prioritization skills in addition to good statistical and critical thinking skills.

The Business Intellige...