Overview Of The Role

PagerDuty, Inc. is a global leader in digital operations management. We are seeking a Business Development Representative to join our diverse, customer‑focused team. As a member of the Business Development team, you will be the first point of contact for target accounts and help fuel the pipeline for our Account Executives through outbound prospecting, nurturing, and education.

Key Responsibilities

• Value Selling: Highlight the unique value and benefits PagerDuty offers, focusing on impact and solutions rather than just features and price; communicate the business value proposition and demonstrate enthusiasm for transformation and innovation.
• Apply the Command of the Message (COM) selling model and employ a solution‑selling, customer‑centric approach.
• Sales Effectiveness: Build and maintain genuine connections with customers; consistently achieve sales goals; collaborate and manage time to maximiz...