Darrell Waltrip Buick GMC


Location: 1440 Murfreesboro Rd, Franklin, Tennessee 37067


Summary: Primarily responsible for lead generation activities in support of the company’s sales and service goals.


Supervisory Responsibilities: This job has no direct supervisory responsibilities.


Essential Duties and Responsibilities include the following:

+ Answer all incoming phone calls according to a proven, pre-set script, and schedule a sales or service appointment.

+ Log all customer comments into Dealership Management System

+ Schedule follow-up contact if no appointment is made in Dealership Management System

+ Confirm scheduled appointments with future customers.

+ Post scheduled appointments on appointment board in the Business Development Center.

+ Re-schedule “no-show” customer appointments.

+ Follow-up with sales or service department to determine if the appointment...