Responsibilities

• To achieve monthly KPIs assigned
• To ensure that telesales activities are directed to meeting sales targets.
• To maintain service standards and monitor, evaluate and measure performances to achieve top productivity and efficiency from systems as well as the product campaigns.
• To manage relationships of assigned portfolio through outbound channels along with Personal Loan Sales and Fulfillment.
• Generating revenue through Personal Banking Personal Loan Sales.
• Ensuring end to end customer service, ensuring quality growth in earnings through focused penetration of target segments with optimal risk propositions.