Elevate customer satisfaction and sales at Guelph Hyundai as a Business Development Coordinator in Guelph, ON. Utilize your communication skills to streamline client experiences through various channels.
In this full-time role, you will engage customers via phone, email, and chat, addressing their inquiries effectively. Focused on driving sales, you’ll schedule appointments, qualify leads, and nurture relationship continuity through regular follow-ups. Your tech-savvy nature will enable you to efficiently utilize CRM tools aimed at enhancing customer experiences.
Key Responsibilities:
• Handle customer inquiries across multiple communication channels
• Schedule service and sales appointments for customers
• Qualify leads for effective sales direction
• Set consultations and test drives for potential clients
• Track key performance metrics related to interactions
Requirements:
• Experience in customer service or sales roles
• Excellent communication abiliti...